Parham Monfared
1262690276
The single-file stdlib server became the limit: no way to track what had been done about an alert, no accounts, and a UI that had to be hand-rolled in template strings. This restructures it into something deployable. Backend (FastAPI) - app/ holds config, database, auth, delivery and the routers; triagelib keeps the triage engine unchanged, so the validated screening and runbook logic is untouched. - Cases persist per alert fingerprint with a status workflow (investigating, customer contacted, escalated to Infra, waiting, remediated, resolved, won't fix, false positive), an assignee, notes and an append-only history. An alert that stops and re-fires lands back on the same case and counts as a reopen. - Suppression rules move from a JSON file into the database. Auth - Signed session cookies over PBKDF2 local accounts, plus an OIDC flow ready for Authentik: users are created on first login and admin follows a group claim. Local login can be switched off entirely once SSO is live. Zendesk and Jira - Delivery is now implemented, behind three gates: the integration must be configured, its feature flag on, and CX_FEATURE_SEND_ENABLED on. A demo instance leaves the last off and cannot mail anyone. Both search before creating, so re-diagnosing an alert updates one ticket rather than opening several, and a rolling daily cap stops a loop mailing everybody. Deployment - Multi-stage Dockerfile builds the bundle and serves it from the API origin. - docker-compose for local and single-host use; Gitea Actions runs the tests, builds the image and renders deploy/k8s with envsubst. Two fixes found while testing: assigning a case returned a null assignee, and add_event could leave an already-loaded history collection stale. Known gap: the engine reaches OpenStack via `docker exec <region>-osc`, which does not work in a pod without the CX-Tools containers alongside it. docs/DEPLOYMENT.md sets out the three ways to close that. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
24 lines
555 B
YAML
24 lines
555 B
YAML
apiVersion: networking.k8s.io/v1
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kind: Ingress
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metadata:
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name: cx-triage
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namespace: ${NAMESPACE}
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annotations:
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cert-manager.io/cluster-issuer: "${TLS_ISSUER}"
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nginx.ingress.kubernetes.io/proxy-read-timeout: "300"
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spec:
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ingressClassName: ${INGRESS_CLASS}
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tls:
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- hosts: ["${DOMAIN}"]
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secretName: cx-triage-tls
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rules:
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- host: ${DOMAIN}
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http:
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paths:
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- path: /
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pathType: Prefix
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backend:
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service:
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name: cx-triage
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port: { name: http }
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